Privacy Policy

1. What Data We Collect

We may collect and process the following types of personal data:

• Identity and Contact Information: Name, email address, phone number, postal address, Eircode, and identification documents.
• Financial and Legal Data: Mortgage-related financial information, uploaded legal documents, and quote details.
• Technical Data: IP address, browser type, cookies, and session data.
• Communications: Records of interactions through email, WhatsApp, or platform messaging.

2. How We Collect Your Data

We collect data through:

• Forms submitted on our website
• Uploaded documentation during your application process
• Communications with our team or partner legal professionals
• Automated tracking technologies, such as cookies

3. Why We Collect Your Data

We use your personal data to:

• Generate legal quotes for mortgage switching
• Support your legal switch process from end to end
• Verify your identity and ensure regulatory compliance
• Communicate updates and notifications
• Improve platform functionality through usage analytics

4. Who We Share Your Data With

We may share your data with:

• Legal partners or solicitors working on your behalf
• Third-party service providers such as Twilio (messaging), SendGrid (email delivery), Postcoder (Eircode lookup), and AWS (infrastructure)
• Regulatory authorities or legal bodies when required by law

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

5. Data Retention

We retain your personal data for the maximum period permitted under Irish and EU law, unless a longer or shorter retention period is required to comply with our legal obligations, resolve disputes, or enforce agreements.

6. How We Protect Your Data

We apply a range of technical and organisational measures, including:

• TLS encryption and database-level encryption
• Secure document storage and handling
• Access control and audit logging
• Regular security reviews and vulnerability assessments

7. Your Data Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data (subject to legal limitations)
• Withdraw consent at any time

To exercise these rights, please contact us at hello@quickmove.ie.

8. Cookies and Tracking

We use cookies for:

• Session management: to maintain your login and session state
• Analytics: to understand how visitors use our site and improve our services

You can manage your cookie preferences in your browser settings.

9. Contact Us